Privacy Policy

Kokon Jiu-Jitsu (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://www.learn2fight.ca), enroll in our programs, or participate in our SMS messaging service. It also describes your choices regarding the use, access, and correction of personal information.

By using our services, you acknowledge that you have read and understood this Privacy Policy. We may update this policy from time to time. If we make changes, we will revise the “Effective Date” above and may provide additional notice where appropriate.

1. Information We Collect

We may collect the following types of information:

• Personal Information: name, email address, phone number, age (for program placement), and billing details.

• Program Information: class registrations, attendance, and preferences.

• SMS Information: mobile number, opt-in/opt-out status, consent records, and any replies you send (e.g., STOP, HELP, confirmations).

• Payment Information: processed securely by our third-party payment processor (Stripe). We do not store payment card details.

• Technical Information: browser type, IP address, device type, and website usage data (via cookies or analytics tools).

2. How We Use Information

We use collected information to:

• Provide, maintain, and improve our martial arts programs.

• Communicate with you about class schedules, reminders, and updates.

• Send marketing promotions, special offers, and announcements (with your consent).

• Process payments and manage memberships.

• Comply with legal and regulatory obligations.

3. SMS Messaging

By opting into Kokon Jiu-Jitsu’s SMS program, you consent to receive:

• Marketing messages: promotions, special offers, and program news (up to 4 messages per month).

• Non-marketing messages: class updates, reminders, and schedule changes (up to 8 messages per month).

Message & data rates may apply. Message frequency varies.

• To cancel, text STOP at any time. You will receive a one-time confirmation that you have unsubscribed.

• To get help, text HELP or email [email protected].

• Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share SMS consent information with third parties for marketing purposes.

4. Mobile Information Disclosure

Mobile information will not be shared with third-party affiliates for marketing or promotional purposes. Mobile numbers, opt-in data, and consent records will only be used to deliver Kokon Jiu-Jitsu’s messaging services, such as class updates, reminders, and promotions, as permitted by user consent.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as required to provide the SMS service through aggregators and providers.

5. Sharing of Information

We may share your information only in the following circumstances:

• With trusted service providers (such as payment processors and SMS delivery providers) who help us operate our services.

• If required by law, regulation, or legal process.

• To protect our rights, property, or safety.

• With your consent or at your direction.

We may also share aggregated or de-identified data that cannot reasonably identify you.

6. Data Security

We use appropriate technical and organizational safeguards to protect personal information against unauthorized access, misuse, or disclosure.

7. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, and manage opt-in/opt-out compliance. SMS consent records are retained only to ensure compliance with carrier and regulatory requirements.

8. Your Rights and Choices

You may:

• Access, update, or request deletion of your personal information.

• Withdraw consent for SMS or marketing communications at any time.

• Opt out of SMS by texting STOP.

To exercise your rights, contact us at [email protected].

9. Children’s Privacy

Our programs serve children, teens, and adults. We collect a child’s information (such as name, age, and guardian contact info) only with parent or guardian consent, and solely for enrollment and class communication purposes.

10. External Links

Our website may link to other websites. We are not responsible for the privacy practices or content of those external sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Kokon Jiu-Jitsu
4256 Carroll Ave
Niagara Region, Ontario, Canada
[email protected]